General conditions for renting a van
The General Terms and Conditions are drawn up in accordance with the Consumer Protection Act (ZVPot) and the Personal Data Protection Act (ZVOP-1) and apply to all relationships to which Nomad 2000 d.o.o. (hereinafter referred to as lessor) in connection with its core business with third parties (hereinafter referred to as tenant or lessee).
The General Terms and Conditions are an integral part of the rental agreement. Nomad 2000 d.o.o. and the lessee confirm the validity of these conditions by signing the rental agreement, and by signing the parties declare that they are fully aware of and accept the contents of the general conditions.
The term "vehicle" or "motor vehicle" means a personal, freight or any other vehicle which is the subject of a lease and is handed over to the tenant for the agreed period.
The term "Damage" means any damage caused to or in a vehicle (including glass, headlamps, mirrors, keys, documents, equipment, etc.).
VEHICLE MANAGEMENT AND USE
Vehicle leased under a contract, of which the general conditions of business may be driven or operated by:
- persons 21 years of age or older who hold a drivers license for at least three years and are listed in the rental agreement;
- persons who are listed in the lease contract as persons authorized to drive or vehicle management.
The conditions of the preceding paragraph must be fulfilled cumulatively.
The rental vehicle may not be used or operated::
- to participate in motor racing, sports or other competitions and tests;
- to push or tow any vehicle or object, unless otherwise agreed;
- for a driving school activity;
- to carry more passengers than stated on the vehicle's traffic permit;
- for the carriage of goods in excess of the maximum permissible mass of the vehicle indicated in the vehicle's certificate;
- for the transport of flammable, toxic or other dangerous substances and bulk;
- for a crime that is formally prosecuted;
- for further submission to sublease;
- in case the vehicle is not technically perfect or in running order, and the lessee knows about it;
- by persons under the influence of alcohol, illicit drugs or other substances that could affect their ability to drive (eg sedatives, drowsiness, etc.);
- roads that are not I., II. or III. classification;
- contrary to the road traffic regulations of the country in which the vehicle is located;
- contrary to the intent to use the vehicle described in the lease agreement between Nomad 2000 d.o.o. and tenants.
PRICES, RESERVATIONS, PAYMENTS AND HANDLING
The basis for calculation are the prices listed in the price list, valid at the beginning of the rental.
Prices include VAT.
Business cooperation between the lessor and the tenant is considered concluded at the moment when the lessor receives payment for the service based on the submitted offer or pro forma invoice. The lessee accepts the general terms and conditions by paying the reservation amount or the pro forma invoice, invoice or cash payment.The reservation of the vehicle is confirmed by the advance payment. The payer shall pay the advance in the amount of the rental vehicle in person or via bank transfer. At the same time, the tenant must provide by telephone and in writing (via SMS or e-mail) required information (tenant's name, address, company name, tax number, contact person, contact telephone, contact email, additional rental details). When picking up the vehicle, the customer must bring a valid ID and driving license. Legal entities may pick up the vehicle with a payed pro forma invoice, but must also submit a purchase order with the specification of the "rental vehicle" and the stated rental period. The order form covers any additional costs that could be incurred in addition to the basic rent paid on the pro forma invoice. Without the above mentioned conditions, renting is not possible. The rental price is paid by the tenant upon conclusion of the rental agreement. Alternatively, it can be arranged (by pro forma invoice, invoice after the rental,…). The price is determined by the duration of the lease, the type of vehicle and other circumstances evident from the lease. If the lease agreement does not specifically stipulate the delay of payment, the payment deadline is 8 days after the return of the vehicle. In the event of delay, legal default interest and administrative costs of EUR 15 (fifteen) will be charged.
The tenant can cancel the reservation at any time, but all costs incurred are covered by him - including the administrative cost of 15 Eur + VAT per reservation. The right of cancellation may be exercised in writing by mail and e-mail or at the registered office of Nomad 2000 d.o.o. mandatory in writing, otherwise reservation cancellation is not considered. The date of the written cancellation is the basis for calculating the cost of the cancellation. The conditions of cancellation of the reservation apply equally to the purchase order forms. In this case, Nomad 2000 d.o.o. has a right to reimbursement for the termination of the lease, the amount of which depends on the time during which the tenant has submitted a written or electronic version of the termination:
- for cancellation from 14 to 8 days prior to the rental - without cancellation fee;
- for cancellation from 7 days and up to 4 days before rent - 30% of the rental total value;
- for cancellation 3 days to 49 hours prior to the rental - 50% of the rental total value;
- for cancellation less than 48 hours prior to the rental - 100% of the rental total value.
The Tenant obliges to pay the charged amount for the rental of the vehicle at the place of delivery of the vehicle or within the agreed deadline. Failure to do so will result in the loss of any discount that it would otherwise have incurred, plus any statutory default interest. Payments recovered after the agreed deadline will first offset any costs of recovery and interest on arrears, and thereafter unpaid rents. The tenant guarantees to the lessor that it will not suffer any damages and no legal action in respect of these rights and obligations and undertakes to compensate the lessor for any damage and any costs that may be incurred by these titles. The tenant must also reimburse the lessor for all court and extrajudicial costs, taxes, fees and other expenses associated with the lease, by securing compliance with the stipulations and fees established by the lessor. Thus, the lessor is under no obligation to pay any costs under these terms and conditions.
(Rational vehicle handling and security deposit)
When picking up a vehicle, a security deposit must also be lodged for the vehicle when the contract is signed. The amount of the security deposit is determined by the lessor, depending on the type and age of the vehicle, the length of the lease, etc. The amount of the security deposit shall be between 100,00 (one hundred) EUR to 1500,00 (one thousand five hundred) EUR. The security deposit is paid in cash, by credit card or on a pro forma invoice. The Lessee agrees to indemnify the lessor for the loss of the bonus and any costs incurred as a result of the Lessee's negligence and failure to comply with the "General Terms and Conditions". In the event of loss of income due to the tenant's negligence, the lessor shall withhold the security deposit to the extent of all the damage suffered. In the event that the damage incurred is higher than the security deposit, the tenant agrees to pay the difference to the deductible amount (set out in paragraph 3 of chapter 6 of this contract) immediately. The security deposit shall be returned upon the timely return of the undameged vehicle. In the event that the vehicle is returned dirty, rammed or otherwise damaged, or if the amount of fuel in the tank is insufficient, the lessor shall withhold the security in the amount of costs or loss of income.
When renting a vehicle, Nomad 2000 d.o.o. can withhold funds from the tenant's credit card to secure the payment of the rental car. By submitting a credit card, the tenant agrees to charged to the credit card provided.
By signing this contract and taking over the vehicle, the tenant shall in no case become the owner or acquire any other right of the vehicle. The rental unit is one day (24 hours), which can also be shortened by prior arrangement. The lessee undertakes to pick up the vehicle at the agreed time. If the tenant does not pick up the vehicle within the agreed term, the 24-hour lease will be charged to him from the agreed pick-up time. If the tenant is late in picking up the vehicle for less than 120 minutes, the rental time is shortened by the delay time. If the tenant delays the pick-up of the vehicle more than 120 minutes from the agreed pick-up time, the conditions for canceling the reservation are fulfilled and the tenant is charged as if the vehicle had been rented.
(Renewal and Refund)
If the tenant wishes to extend the agreed time of the lease, he must notify the lessor with an email at least 24 hours before the expiration of the lease and obtain his written consent. The extension is made at the office of Nomad 2000 d.o.o. or in writing by email. In case the tenant does not return the vehicle according to the agreement in the lease contract and / or the lease of the vehicle after the expiry of the lease contract, or does not extend the contract for the vehicle in due time, respectively fails to timely notify the return of the vehicle, Nomad 2000 d.o.o. is entitled to deprive the tenant of the vehicle and establish possession of it. The tenant thus waives possessory rights to the vehicle and at the same time waives the claim for title possessory security and any claim for damages under the same title. In case the tenant exceeds the agreed rental time, the first 30 minutes are not charged; after that, every additional hour (up to a maximum of 120 minutes) will be charged at the rate of 1/2 day rent at the current price list. In case the tenant exceeds the agreed time of the lease by more than 120 minutes and has not informed the lessor, the user is considered to have misappropriated the vehicle and the lessor is obliged to report it to the prosecutor's office. In case the tenant exceeds the agreed rental time by more than 120 minutes and less than 24 hours, the tenant is charged the rent according to the tariff for the missed day according to the valid price list. Delayed days are charged twice according to the price list for each rental day. The person who takes over the vehicle or just renews the contract thus becomes personally liable for the payment of the rent together with the person, company or organization on behalf of which the vehicle was taken over. In the event that the tenant violates any of the terms of this agreement, the vehicle shall be taken immediately.
By signing the contract, the lessee agrees that Nomad 2000 d.o.o. keep a photocopy of the tenant's driving license and ID.
The leased vehicle is the property of Nomad 2000 d.o.o. The vehicle is handed over to the tenant in a technically perfect condition and with all legally required equipment and the associated spare tire.
The rented vehicle is photographed before the rental. In the event that the lessee notices a new damage to the vehicle, even before the first use of the vehicle, prior to the acquisition of the vehicle, it must immediately notify the company Nomad 2000 doo, otherwise the vehicle shall be deemed to have been rented in the condition as stated as before renting.
The lessee is responsible for taking over the documentation referred to in the previous paragraph in case of theft, loss, destruction or damage of the documents. The cost of producing new documents is borne by the tenant.
The lessee is obliged to return the leased vehicle to the registered office of Nomad 2000 d.o.o., with the expiration of the contract, at the time and place specified in the lease.
The lessee undertakes to return the vehicle to the condition it received, deducting regular wear and tear on normal use. The lessee is fully responsible for the damage caused even if it was caused by the authorized person and / or a third, unauthorized person who operated the vehicle during the lease term.
The lessee is responsible for any damage to the interior of the vehicle and other damages.
In the event of a failure, accident, unusual sound of the brakes or engine, the lessee must contact the lessor immediately on the telephone number of Nomad 2000 d.o.o (tel. 00386 051 313 729) which is reachable 24 hours a day, all days of the week.
The tenant must ensure that the load is properly secured so that no internal damage to the cargo space of the vehicle occurs.
In winter, the tenant removes snow from the vehicle (glass, roof, etc.) before driving. All vehicles are equipped with ice and snow scrapers.
The vehicle is equipped with all the necessary documents (vehicle documents, license plates and keys) for which the lessee is fully responsible at the time of the lease. Documents must never be left unattended in a parked or abandoned vehicle. The lessee must not leave the vehicle unlocked. In case of loss of the above mentioned items, the lessor must be informed immediately. For lost items, the lessor will charge a fee according to the current price list.
Tenant liability ends when the vehicle is inspected by a representative of Nomad 2000 d.o.o.
(Penalties and fines at the time of hire)
The lessee is responsible for all payments, penalties and fines addressed to Nomad 2000 d.o.o. during the lease term. The tenant is aware that their information will be provided to the police and other competent authorities upon their request.
MAINTENANCE AND FAILURES
In the event of a defect, the tenant agrees to notify the lessor immediately, who will, on the basis of the information, provide him with further instructions. The vehicle may only be repaired at authorized service centers or at other service stations, provided that the lessor agrees and is informed in writing, that the original service invoice must be submitted for any replacement of parts. If the repair is not done in the prescribed manner, the lessor will not recognize the costs. Any damage caused by failure to comply with the lessor's instructions will be fully paid by the tenant. The lessee does not have the right to request the replacement of the vehicle or compensation for transportation or for other expenses that would be incurred at the time of the lease due to a breakdown or an accident.
The lessee is obliged to take good care of the vehicle at all times during the rental of the vehicle (regular inspections of the engine oil, coolant, brake fluid, air pressure in the tires and sufficient level of fuel, etc.).
The lessee is responsible for causing damage to the vehicle or damaging the vehicle for failure to comply with the provisions of this clause of the General Conditions. The lessee is thus obliged to reimburse Nomad 2000 d.o.o. all damages incurred and any loss of profit due to the inability to carry on the basic business with the vehicle in question.
Nomad 2000 d.o.o. undertakes to assist the lessee as soon as possible in the event of mechanical problems, breakdowns and damage to the vehicle, rendering such a vehicle unmanageable, unless the lessee has used the vehicle contrary to the third paragraph of the second chapter of these Conditions.
In the case of a vehicle accident, the lessee is obliged to protect the interests of Nomad 2000 d.o.o. and the insurance company where the leased vehicle is insured. The tenant is also obliged to notify Nomad 2000 d.o.o. in writing form about the accident immediately.
In the event of non-compliance with the provisions of this clause of the General Terms and Conditions, the lessee is solely responsible for all damages and any lost profits that would be incurred by Nomad 2000 d.o.o.
(Obligations of the tenant in case of an accident)
In the event of an accident, the lessee undertakes to protect the interests of the lessor and its insurer by:
- to record the names and addresses of all those involved and witnesses to the accident and the registration numbers of the vehicles involved;
- will not admit guilt to third parties;
- notify the lessor in written form (eg via e-mail) and call the lessor's office on 00386 59 11 24 84 or 00386 51 313 729 and notify the lessor of the damage, even if it is minor;
- take photos of the damaged vehicle and the scene and forward the photos to the lessor's e-mail address;
- will not leave the damaged vehicle until it is secured and safely removed;
- in the event of an accident, will be obliged to call the police immediately and wait and provide first aid to the injured;
- fill out European Accident Statement, draw up a sketch and submit a statement to the lessor immediately. If the tenant fails to comply with these terms and conditions, he will be liable for all consequences and damages that would affect the lessor. In such a case, the lessor also has no obligations to the tenant (not even for free transport from the accident site, replacement of the vehicle or any other compensation).
FUEL AND KILOMETRINE
The price of fuel is not included in the rental price.
The number of kilometers traveled during the rental period is determined by the factory installed and sealed odometer. The lessee undertakes that in case of damage to the seal or odometer will inform the lessor's office from which it will receive all necessary instructions. Nomad 2000 d.o.o. representative together with the tenant read the fuel status before the vehicle is rented. At the end of the lease, the lessee is obliged to return the vehicle with the same condition as it received on the day of the lease.
If the vehicle returns at the end of the lease with a smaller amount of fuel than at the beginning of lease, the lessee will be charged the cost of missing fuel (according to the valid price list, determined by the Government of the Republic of Slovenia) and the cost of filling in the amount of EUR 25.00 (twenty-five) EUR including VAT.
In the event of a failure of the odometer, the tenant shall immediately notify the Nomad 2000 d.o.o. Should the tenant fail to do so, he shall be charged the kilometers in the lump sum referred to in the previous paragraph.
VEHICLE INSURANCE AND LESSEE'S LIABILITY
The lessor provides the tenant with liability coverage in terms and conditions of liability, which provisions of the terms and exceptions contained in this contract: to cover damages to a car accident or breakdown, with the exception of breakdowns arising from one or more of the restrictions in clause 2 of this contract and damage to vehicle tires, wheel rims, wheel rim covers and damage to the underbody of a vehicle due to a stranded vehicle, are borne by the tenant. A tenant who is insured with a limited policy, by signing this contract, undertakes to comply with its terms and conditions.
Regardless of the insurance of individual vehicles, the lessee is obliged to reimburse Nomad 2000 d.o.o. any potential damage to the vehicle subject to the lease in the following cases:
- injuries inside the vehicle, damage to wipers, radio antenna and other dents (eg mirrors);
- damage to the vehicle chassis, damage to tires and wheels;
- damage caused by drink-driving, illicit drugs or other substances and medicines that are not recommended for driving;
- causes damage intentionally or negligently;
- escapes from the scene of an accident or breaches obligations;
- if damage is caused due to non-compliance with the provisions of chapter 2 of these general conditions;
- when driving on a flooded road;
- did not have a valid contract or a valid driving license;
- damage that would result from the car theft or mechanical damage to the car radio;
- in other cases exempt from insurance.
In the cases specified in the preceding paragraph, the lessee shall be liable with all his property.
For subsequent damage to the vehicle, Nomad 2000 d.o.o. reserves the right to inform the tenant within 5 (five) working days after the end of the lease about the damage caused and its liability for the damage caused.
(Additional insurance or Carefree Collision damage waiver))
The reduction of the lessee's liability for damage to the vehicle referred to in the previous chapter is possible if the lessee chooses additional insurance (hereinafter CDW - Collision damage waiver). In the case of additional insurance in the daily amount specified in the last paragraph, the tenant's liability shall be reduced to 0,5% of the deductible amount.
- additional insurance (CDW) can only be purchased when renting a vehicle for more than three days;
- the lessee pays the amount of additional insurance upon taking over the vehicle;
- additional insurance (CDW) in the event of an accident only applies to first damage. Tenant is fully responsible for any further damage event!
Additional insurance price:
- from 3 (three) to 5 (five) days - 27 EUR (twentyseven euros) + VAT (22%) per day;
- from 6 (six) - up to 10 (ten) days - 22 EUR (twentytwo euros) + VAT (22%) per day;
- more than 11 (eleven) days - 18 EUR (eighteen euros) + VAT (22%) per day.
(Full Additional Insurance or Carefree Plus Super Collision Damage Waiver - SCDW)
Full Collateral Damage Insurance (SCDW - Super Collision Damage Waiver) covers all damage to the vehicle resulting from the rental, including damage to tires, rims, chassis, glass surfaces, damage caused by an unknown third party and damage caused by an unknown third party vandalism. The insurance does not cover damage to the inside of the vehicle, loss or damage to keys and / or documents, damage caused by filling the vehicle with the wrong fuel, and damage caused by the driver's negligence or driving under the influence of alcohol and / or drugs. In the case of damage to a vehicle or an accident, the tenant must submit the European Accident Statement, accident report and police report. In case of invalid (revoked, suspended, expired…) driver's license or driving ban, the lessee is responsible for the entire cost of damage or theft of the vehicle.
The price of full supplementary insurance is:
- from 3 (three) to 5 (five) days - 60% of the daily rental price;
- from 6 (six) - up to 10 (ten) days - 50% of daily rent;
- more than 11 (eleven) days - 40% of daily rent.
In the event of an accident or injury, the tenant who has purchased the additional insurance (CDW or SCDW) must fulfill the obligations specified in chapter 6 of paragraph 3 of these conditions. In the event that the procedure is not performed as stated in this chapter, the carefree insurance will not be valid.
Nomad 2000 d.o.o. shall not be liable for the tenant's property, or the property of another person, who left it in or on the rented vehicle, in the service vehicle or in the lessor's premises.
By signing the lease agreement, the tenant expressly waives any claim that would result from this chapter and the related damage.
PROTECTION OF PERSONAL DATA
By signing the lease agreement, the lessee agrees that Nomad 2000 d.o.o. may:
- use his personal information in fulfilling his contractual obligations and exercising rights arising from the contractual relationship,
- the tenant expressly permits the lessor to provide his personal information in the event of the tenant's failure to fulfill the obligations under this contract.
COMPLIANCE WITH TRAFFIC REGULATIONS
The lessee assumes and is responsible for all obligations that would result from non-compliance with traffic regulations, improper parking, or violation of laws.
To drive a rented vehicle outside Slovenia, the tenant must obtain the written consent of the lessor, or the contract must state the exact route. In case the rented car stays abroad overnight, the tenant is obliged to park it in the hotel or other secure garage.
At the time of the lease, the lessee is responsible for all the accessories and proper functioning of the equipment specified in the lease agreement and / or statement of the vehicle condition. Nomad 2000 d.o.o. is entitled to require the lessee to recover any damage to this equipment if it would be damaged during the rental of the vehicle. In the event of theft or complete destruction of the equipment, Nomad 2000 d.o.o. can demand payment of the full value of the equipment.
The potential value of the damage referred to in the preceding paragraph may be claimed by Nomad 2000 d.o.o. out of security deposit. If the value of the damage is greater than the deposit, the lessor has the right to demand from the tenant the difference to the total value of the equipment.
Nomad 2000 d.o.o. at the time of the rental of the vehicle is not responsible for the accessories, as well as for their full and proper functioning or safety. The equipment is the responsibility of the lessee or the manufacturer of the equipment.
No provision of the contract may be modified during the term of the vehicle lease agreement, unless this is a common wish of both parties. All changes to the contract must be made in the same format as the original contract.
SETTLEMENT OF DISPUTES
Disputes arising out of the provisions of the lease agreement shall be settled by mutual agreement between the parties, otherwise the competent court in Ljubljana shall have jurisdiction.
The rental agreement is printed and signed in duplicate. One signed copy is received by the tenant and one signed is retained by Nomad 2000 d.o.o. Business co-operation and lease agreements enter into force when signed by both parties.